What is a script error in QuickBooks desktop and how to fix it?

script error in quickbooks

Script errors are among the most perplexing issues you could come across when accessing your QuickBooks company file. An unintelligible error message is displayed in QuickBooks when a script issue occurs, but no information regarding the cause is given. In this post, we’ve listed the top 7 troubleshooting techniques you may use to fix script error in QuickBooks if you’re sick of receiving such obnoxious error messages. For more information, read the entire article through to the conclusion. In addition to the troubleshooting steps, we have also provided a detailed explanation of the QuickBooks Script problem and its causes.

What is Script Error in QuickBooks Desktop?

Script issues are typically linked to Internet Explorer, and QuickBooks connects to the internet using Internet Explorer by default. A script error in QuickBooks Desktop appears with the error message “QuickBooks Script Error Unable To Get Property Length of Undefined or Null Reference” if JavaScript or VB Script had any installation issues, or if Internet Explorer was unable to run these scripting languages for whatever reason. However, restarting Internet Explorer’s settings can quickly fix a script error in QuickBooks without requiring much debugging.

Possible Causes of the QuickBooks Script Error

There are various factors at play when a script error occurs in QuickBooks. However, the most typical reasons that have been observed in numerous consumer devices are those listed below:

  1. If QuickBooks’ script processing tools or functionalities are disabled, the error can appear.
  2. if the device has the script debugging element enabled.
  3. Such a problem may be caused by a damaged Windows user.
  4. The computing device’s previously made changes weren’t stored and double-checked.
  5. QuickBooks customers may experience issues when the data downloaded from the internet is not in sync with the script program.

How to Fix Script Error in QuickBooks?

Step 1: Add Intuit® as a Trusted Website in Internet Explorer

  1. Open Internet Explorer and select the Security tab from the Settings menu.
  2. Add *Intuit.com to the list of trusted websites under the Trusted Sites section, then return to the Trusted Sites window.
  3. Now uncheck the box next to Require server verification (HTTPS:).
  4. Unmark the Enable Protected Mode checkbox, then close the Trusted Sites window.
  5. Follow all the troubleshooting procedures listed below if you still encounter the script error in QuickBooks after closing Internet Explorer and trying QuickBooks Desktop again.

Step 2: Clear Internet Explorer Cache Data

  1. Go to the Browsing History section in Internet Explorer’s settings.
  2. Select History, Cookies, and Temporary Internet Files, then click Delete.
  3. Press the Delete key.
  4. Apply and OK after clicking.

Step 3: Run Internet Explorer in Compatibility View

  1. Open Internet Explorer and select Tools from the Settings icon.
  2. The Compatibility View window will now open once you access the Compatibility View options.
  3. Mark the option that says “Display all websites in compatibility view” with a checkmark.
  4. To preserve the changes, click Close.

Step 4: Clear SSL Certificates from Internet Explorer

  1. Internet Options can be found by clicking the Gear symbol at the top of Internet Explorer.
  2. Click the Clear SSL State button on the Content tab.
  3. To save the changes, click OK.

Step 5: Turn off Script Error Notification in the Browser Settings

  1. Click the Tool icon in the top-right corner of Internet Explorer once it is open.
  2. After selecting Internet Options, go to the Advanced tab.
  3. Uncheck the box next to “Display a notification about every script mistake.”
  4. By selecting OK, the settings are saved.

Step 6: Reinstall Internet Explorer (For Windows 10 Users)

  1. Open Control Panel from the Windows Start menu, then navigate to the Add/Remove Program section.
  2. Remove the checkmark from Internet Explorer 11 by choosing the Turn Windows features on or off option.
  3. Go back to the Turn Windows features on or off options after restarting Windows.
  4. Check the box next to “Internet Explorer 11” and restart your computer.
  5. Run QuickBooks to see whether the script error is fixed.
  6. After the reinstallation of Internet Explorer try to update QuickBooks Desktop.

Step 7: Add the URL in the Error Message to the Restricted Websites List in QuickBooks

  1. Click Internet Connection Setup in the Help tab of QuickBooks after it has been opened.
  2. Select Advanced Connection Settings after clicking Next.
  3. Click the Restricted Sites option under the Security tab now.
  4. Click Add now, and then click Close.
  5. To save the changes, click OK and Done at the end.


You can use QuickBooks after following these instructions to fix the script error in QuickBooks. However, if you are unable to resolve the issue, you can contact our team of experienced QuickBooks professionals.

By Admin

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