28
Jul
With 2 billion active users globally, WhatsApp is the world's most popular instant messaging program for communicating with one another. It is a terrific tool for customers to reach out to businesses because it is instant, personal, and global. WhatsApp business API for customer care is an ideal solution for brands with a different strategy since it allows them to communicate with customers confidentially and securely. A range of things can be done through WhatsApp to improve a client's experience with a brand, from answering customer inquiries to exhibiting products, sending notifications, and providing updates. The end-to-end encryption capability can…